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Q1: Are you a trading company or a factory?
A1: We are a factory, specializing in the production and sales of commercial kitchen equipment
Q2: In which city is your factory located?
A2: Our factory is located in Baiyun District, Guangzhou City, Guangdong Province, about 30 minutes' drive from Guangzhou Baiyun Airport.
Q3: What is the minimum order quantity of your products? Can I order samples?
A3: Our minimum order quantity is one container. Yes, we can provide samples first.
Q4: If one container is not enough, can it be sent to other places to assemble the container?
A4: Yes, we can arrange container delivery and assembly.
Q5: How is the product quality?
A5: We are a well-known domestic brand factory with a strict quality management system. You can place an order with confidence.
Q6: How is the product warranty?
A6: All equipment is guaranteed for two years, and product accessories that need to be replaced are provided free of charge during the warranty period.
Q7: What if I want to print my own trademark?
A7: First, you can mail your trademark directly to our factory, or you can provide your trademark design drawing, we arrange customized trademark, you need to bear the cost, then provide sample pictures or send samples to you for confirmation, and finally we will do mass production.
Q8: How about your packaging? Can you provide OEM packaging?
A8: Molded foam plus carton packaging or large product wooden frame packaging, yes, OEM packaging is also welcome.
Q9: How long is the delivery time?
A9: Samples take 3 to 10 days, and mass production time is about 30-45 days after payment.